Starbucks

Starbucks bets on AI, automation to boost US store experience
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Starbucks bets on AI, automation to boost US store experience

The company has invested hundreds of millions of dollars in automation, including AI-powered chatbots.
Naomi Li Gan · · 2 min read
Starbucks names ex-Amazon exec Varadarajan as CTO
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Starbucks names ex-Amazon exec Varadarajan as CTO

Anand Varadarajan joins the coffee chain after nearly 19 years at Amazon.
Aiko Gao Ishida · · 1 min read
The Starbucks vs. Luckin debate misses the real winner
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The Starbucks vs. Luckin debate misses the real winner

Forget the coffee wars. Milk tea’s rise in China offers a playbook for Southeast Asia’s next consumer wave.
Olivia Plotnick · · 5 min read
Starbucks to close over 18,000 stores, cut 900 jobs
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Starbucks to close over 18,000 stores, cut 900 jobs

This move comes after six consecutive quarters of falling same-store sales and continued competitive pressure from rivals in the US and China.
Naomi Li Gan · · 1 min read
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Starbucks to roll out AI inventory system by end of Sept

The AI software is provided by NomadGo, a company that offers similar services to other food chains.
Naomi Li Gan · · 2 min read
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Tata-owned BigBasket launches 10-minute food delivery

BigBasket’s entry adds pressure to the quick commerce space, which includes Swiggy, Blinkit, and Zepto.
Grace Priscilla Teo · · 3 min read
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Zus Coffee to add 200 stores in SEA

The coffee chain recently surpassed Starbucks as Malaysia’s largest coffee operator.
Minh Le · · 2 min read
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KKR eyes stake in Starbucks China: sources

Starbucks may prefer a franchisee agreement with a strategic partner, which could value Starbucks China at over US$1 billion.
Aiko Gao Ishida · · 1 min read
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Starbucks to cut 1,100 corporate jobs

The layoffs come as Starbucks faces declining demand for premium beverages in key markets like the US and China.
Naomi Li Gan · · 1 min read
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Luckin Coffee eyes US expansion with $2 drinks

Luckin intends to focus on cities like New York that attract large numbers of Chinese students and tourists.
Grace Priscilla Teo · · 1 min read