salesforce

Salesforce said a US$2.6 billion gain on strategic investments related to its stake in Anthropic helped profit.

The partnership also includes integrations across Claude, Salesforce, and Slack.

AI agents with the right permissions can securely discover and use business capabilities through the open Model Context Protocol (MCP).

Among Singapore desk workers who said AI pilots at work had failed, 40% cited generic outputs, 38% said they did not trust the responses.

Salesforce said integrations with ChatGPT, Google Search, including AI Mode, and the Gemini app will be available in the coming months.

Salesforce South and Southeast Asia President and CEO shares a practical framework for building AI agents that businesses can trust, scale, and measure.

Shares of Salesforce rose 1.1% in premarket trading in New York.

Salesforce has said Anthropic’s models help power AI features in its software, including Slack.

Salesforce also said it returned US$27.5 billion to shareholders, including US$27.1 billion in share repurchases, and US$365 million in dividends.

The study found that 53% of consumers in the region use AI for personalized recommendations, customer support, and AI-assisted shopping across the region.