Jofie Yordan · · 1 min readGrab partners with ID conglomerate to digitalize more warungs
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Grab is expanding its coverage of mom and pop shops (locally known as warungs) in Indonesia via a new partnership with local conglomerate Sampoerna.
Through the partnership, Grab and its e-wallet subsidiary Ovo will integrate their services into the Sampoerna Retail Community (SRC) app, which is the conglomerate’s warung-focused business.
In a statement, Grab said the integration includes GrabExpress delivery services, digital product services (such as top-up phone credits), and QR offline payments.
SRC said that as of 2022, it has more than 225,000 warungs across Indonesia.
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Grab also operates its own small kiosk digitization service called GrabKios in Indonesia. In 2019, the regional tech giant announced a partnership with Indonesian microretail startup Warung Pintar.
The warung business in Indonesia is quite crowded – notable players include the likes of Mitra Bukalapak, GudangAda, Ula, and Mitra Tokopedia.
Editing by Thu Huong Le and Lorenzo Kyle Subido
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