Job Description:

• Menanggapi pertanyaan masuk dari calon klien dan memberikan informasi produk yang jelas.
• Bertindak sebagai penghubung utama dalam komunikasi klien hingga proses administratif selesai.
• Mengelola basis data klien secara akurat dan terorganisir dengan baik.
• Memproses pendaftaran dan pembelian klien secara tepat waktu dan akurat.
• Menangani dokumentasi administratif yang berkaitan dengan penjualan dan data klien.
• Mendukung aktivitas pemasaran harian dan kebutuhan operasional.
• Membantu dalam acara pemasaran dan memberikan dukungan operasional di lokasi jika diperlukan.
• Membuat materi pemasaran sederhana dan konten media sosial berdasarkan panduan yang diberikan.
• Selalu memperbarui pengetahuan tentang produk dan layanan perusahaan untuk memberikan rekomendasi yang sesuai.
• Memastikan seluruh proses penjualan (mulai dari penerimaan pesanan hingga pengiriman dan pembayaran) berjalan lancar dan efisien.

Requirements:

• Pendidikan minimal: SMA/SMK, Diploma (D3), atau Sarjana (S1).
• Kemampuan komunikasi yang kuat dengan pola pikir yang responsif dan berorientasi pada layanan.
• Detail-oriented (teliti) dengan keterampilan administrasi yang baik.
• Mahir mengoperasikan MS Office dan/atau Google Workspace.
• Memiliki minat di bidang pemasaran, media sosial, dan manajemen acara (event management).

Connect with UsMake yourself updated with Cakap & Cakap Squad activities by follow our social media at:Instagram: @lifeatcakap @cakapcomTwitter : @cakapcomTiktok : @cakapcomLinkedIn: linkedin.com/company/cakap

THE COMPANY

What we stand for

We believe language is a crucial part of the human ecosystem. It is not only for communication with other human beings or simply answering “Arigatou gozaimasu,” with “Douitashimashite.” Also, language does not only mean we can understand the idiom of “in someone’s shoes” without looking it up in a dictionary or googling. 

Let’s aim higher: language means breaking the mind barriers of what we think we cannot do. 

We have faith in education and how technology helps us to fill the gap between knowledge and access. We would like to take advantage of educational technology development to create an environment to learn and study without minding much about geographical and time issues. 

To put it in a nutshell: learning (languages) without boundaries.

Our short story

Starting from these thoughts, we decided to run an edutech company since 2015, formerly known as Squline, and based in Jakarta. CAKAP offers a solution for everyone who wants to speak other languages and learn more about different cultures. We reinvent language learning experience by providing an online platform for students and teachers; the idea is for you to study anywhere and everywhere.

Culture we are trying to engage in

We would like to create a conducive environment for everyone to learn, give their best, and have a good time embedding their roles. Hence,

• Learning process (and acknowledging one’s learning process) is essential in our team. 
• We value people with high curiosity and intellectual humility; we believe these are important virtues to make an improvement.
• We appreciate not only great and fresh ideas but also how to turn them into real-world applications.
• Respect and wit are not mutually exclusive; we trust that people can respect others by listening and not interrupting when they talk. Wit, while important, does not equal to chatters.