India’s Zomato leaves Indonesia

Photo credit: Zomato

Zomato, the India-based foodtech giant, has officially pulled out of Indonesia. Its platforms are now unavailable for users to search for local dine-in options.

“It’s time to say goodbye! It has been a great run but we have, sadly, stopped our operations here!” Zomato posted on its app and website, as seen by Tech in Asia Indonesia.

Zomato’s restaurant search and food-ordering services are still available in India and the United Arab Emirates, the statement said.

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The firm entered Indonesia in 2013. In October 2020, it announced the layoff of all employees in the country amid the Covid-19 pandemic. The Zomato app and website remained accessible in Indonesia, but the operations were managed by the company’s India team.

Zomato’s consolidated loss widened to 3.5 billion rupees (US$42.4 million) for the quarter ended December 2022 against a net loss of US$30.3 million in the previous quarter. Its operational revenue rose from US$201 million to US$236 million in the same period.

Earlier this month, the company also exited the Philippines, a move that came more than two years after it shut down its premium Zomato Pro service in the country.

Zomato isn’t the first foodtech firm to leave the archipelago. Eatsy, a Singapore-based food-ordering and payment app, closed its Indonesia operations in April 2020 amid the worsening pandemic.

Currency converted from Indian rupee to US dollar: US$1 = 82.6 rupee.

A version of this article was originally published by Shanies Tri Pinasthi on Tech in Asia Indonesia.