Uber is testing cash payments in Malaysia, in the city of Johor Bahru, a place where Singaporeans like to go for cheap shopping and seafood. It’s the first city in Malaysia to have cash payments on the app.
“Cash is the dominant payment option for residents and visitors in cities across Malaysia,” says Leon Foong, general manager of Uber Malaysia. The company has rolled out cash payments in dozens of cities, including 27 in India. Uber users in cities in the Philippines, Vietnam, Thailand, and Indonesia also have this option.
Since this is a trial, only selected people in Johor Bahru can use the cash option on Uber. Rollout to all riders will be completed in the next few weeks though.
The Silicon Valley company isn’t the first to hop onto the cash payments bandwagon, but it’s finding it necessary to do so as it expands to places where credit card usage is low. Grab, Uber’s chief rival in Southeast Asia which was started in 2011, only dealt with cash payments to begin with. India’s Ola accepts cash too.
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