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Until late last year, many shops in the Greater Jakarta area were filled with streamers showing cashback promos from payment apps. But since 2020 began, these pops of color started to disappear except for the last one hanging: ShopeePay’s bright orange banners.

This offline trend also happened online. When Shopee launched a free delivery promo for orders paid via ShopeePay, I noticed that more of my friends and relatives started using this new payment method.
The heavy promotions seem to have propelled ShopeePay to the top, allowing it to outpace players that entered the Indonesian e-wallet market earlier, according to several studies. These efforts could continue in the months to come, with a little help from Shopee’s parent firm, Sea Group, and its sister firm, gaming giant Garena, whose healthy profits can fuel Shopee and ShopeePay’s growth.
Sea Group also used its “join late, win later” strategy when it entered Indonesia’s ecommerce scene in 2015. Can the same approach be successful for payments? That all depends on whether ShopeePay’s rivals can put up a strong counter-effort and fend off the competition.
— Aditya Hadi Pratama, Journalist at Tech in Asia
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