zendesk

The “tiny dot” isn’t typically seen as a software-as-a-service hub, but that could change in the near future.

Startup valuations are rarely about the bottom line. It’s not how much money you’re making, but how much you can make.

Also, think about what customers want. Think: “Hi, something is wrong with my shirt,” not “shipping returns”.

Zendesk’s journey to becoming a US$2.6 billion global company was a long and painful one. CEO Mikkel Svane shares some crucial lessons.

Three years after Zopim was acquired by Zendesk, the Singapore team has expanded with new hires – but Royston Tay explains the startup DNA is still there.

Zendesk is no longer the scrappy, bootstrapped startup that it was in 2007. What changed?

Zendesk’s been expanding around the world one office at a time. “India is our top priority for 2017,” Morten Primdahl, Zendesk’s CTO, tells TIA.

Hi TIA community, I’m Royston, one of the founding engineers of Zopim, who was quickly promoted out of his depths to “take care of business” as CEO. Zopim is an award-winning

Google Capital backed startup from Chennai outscores its main American rivals Zendesk and Desk in customer satisfaction.

Speakers from Google, GrabTaxi, and Zendesk/Zopim shared their experience at the fourth Product Hunt event at The Working Capitol co-working space in Singapore.