freshdesk

India’s SaaS ecosystem is the second-largest in the world, but generative AI and competition from China might soon erode its tech talent advantage.

Freshchat, the latest product from the stable of SaaS star Freshworks, aims to help sales reps with lead generation and conversion.

This could seem like a marriage made at birth. But Freshworks’ founder Girish Mathrubootham explains the hard business logic of it to *Tech in Asia* in a candid chat.

His company always had multi-product ambitions but chose to keep it close its chest. Even from investors.

Freshdesk clients can now easily find third party apps like Slack and integrated them with their helpdesk software.

Zendesk is no longer the scrappy, bootstrapped startup that it was in 2007. What changed?

Girish Mathrubootham left Zoho to build Freshdesk. Now the mothership launches Zoho Desk.

Microsoft Accelerator has come out with an ecosystem report ranking 151 B2B and B2B2C startups in India. Here are five of the toppers.

Freshdesk makes it rain.

New investor Sequoia Capital and fresh funding will help Freshdesk give a marketing push to its new products as it goes after broader markets.