WhatsApp

WhatsApp to add guest calling for non-users
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WhatsApp to add guest calling for non-users

Guests can join one-to-one and group calls with up to 32 participants.
Aiko Gao Ishida · · 1 min read
They built AI agents on WhatsApp. Then Meta entered the chat
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They built AI agents on WhatsApp. Then Meta entered the chat

Meta has turned from supplier to rival of AI agent startups built on WhatsApp. Founders and business owners share where the squeeze hits.
Glenn Kaonang · · 7 min read
WhatsApp faces lawsuit over wave of account blocks in Israel
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WhatsApp faces lawsuit over wave of account blocks in Israel

The lead plaintiff, a Rishon LeZion travel company, was suspended three times.
Aiko Gao Ishida · · 1 min read
WhatsApp rolls out bill payments in India
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WhatsApp rolls out bill payments in India

Using the Bharat Bill Payment System (BBPS), also known as Bharat Connect, the feature lets users access 22,722 billers across 30 categories.
Naomi Li Gan · · 1 min read
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India’s Gupshup rolls out self-service Voice AI platform

The product extends Gupshup’s existing WhatsApp, Rich Communication Services, and SMS infrastructure into voice.
Minh Le · · 1 min read
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Meta adds calls to WhatsApp Web in gradual rollout

Hosts can require approval for participants joining WhatsApp calls through call links.
Naomi Li Gan · · 1 min read

AI tool revives dead property leads directly on WhatsApp

SobelAI plugs into a property agent’s WhatsApp to instantly answer new leads and revive dead ones using past chat histories.
Peter Cowan · · 3 min read
  • Paid Partnership

Keeping AI agents running in the business chat

As SMBs run more of their operations through WhatsApp and Telegram, Hostinger’s infrastructure helps keep AI agents accessible, connected, and always
Lilian Tang · · 7 min read
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WhatsApp gets more time on India username plan

WhatsApp assured India it won’t launch the username feature until government discussions conclude.
Aiko Gao Ishida · · 1 min read
  • Newsletter

Who’s gambling on what this week?

A breakdown of Meta’s US$900 million investment into the future of WhatsApp, betting K25.ai can break into SEA, and a Q&A with Kevin Aluwi.
Scott Shuey · · 5 min read