🇮🇳 conversational automation firm bags $400m in series E money

Uniphore, an AI-driven conversational automation firm based in India, has raised US$400 million in a series E round led by New Enterprise Associates (NEA). The funding, which values Uniphore at US$2.5 billion, saw participation from March Capital and other existing investors.

Uniphore founders Rajiv Saraogi and Umesh Sachdev / Photo credit: Uniphore

According to the startup, the new round is its largest to date, bringing the total funds raised to US$610 million. It secured US$140 million in its series D round in March 2021.

Uniphore also announced that it has appointed a new board director: NEA venture partner Hilarie Koplow-McAdams.

Founded by Umesh Sachdev and Ravi Saraogi in 2008, Uniphore says it is a global leader in the conversational automation industry, which is projected to be worth US$18.4 billion by 2026. The company’s solutions cater to sectors such as healthcare, telecommunications, and banking. It has nearly 600 employees across the US, India, Spain, Israel, Japan, and Singapore.

Uniphore plans to use the fresh capital to strengthen its market position in areas such as voice-based AI and computer vision. The startup also plans to expand its business operations in North America, Europe, and the Asia Pacific.

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