GrabFood Malaysia expands reduced delivery fee program

Photo credit: Grab

GrabFood Malaysia has expanded its Saver Delivery option to additional cities, allowing more users to choose from delivery fees starting at 1 ringgit (US$0.22).

The program was first piloted in November 2022, allowing customers to order from a range of restaurants on GrabFood and pay less in exchange for a slightly longer delivery time.

Grab does this by grouping orders in the same direction a delivery rider will travel. This means that the feature only supports orders from certain merchants, depending on the time and location.

Though this may be more cost-efficient for customers, riders’ earnings will not be affected, as they will be compensated for these deliveries.

Another service, Direct Delivery, has become a new alternative for shorter wait times. Other features customers can opt for are scheduled orders and self-pickup.

Grab saw its revenue soar to US$502 million in Q4 2022, more than tripling the previous year’s amount. The firm expects to hit adjusted EBITDA breakeven by the end of 2023.

See also: Grab’s financial health in 9 charts

Currency converted from Malaysian ringgit to US dollar: US$1 = 4.49 ringgit.