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Putra Muskita · · 5 min read

PropertyGuru CEO Hari Krishnan shares the 3 core traits behind every great founder

PropertyGuru CEO Hari Krishnan at Tech in Asia Singapore 2018

Hari Krishnan onstage at Tech in Asia Singapore 2018 / Photo credit: Henzy David / Tech in Asia

This Q&A is edited from our AMA session with Hari Krishnan, CEO of PropertyGuru Group.

You’ve had quite a long career in tech, having started as product manager at Cisco in 2000. In the years since, what’s been the most striking change that you’ve witnessed? — Putra Muskita

Its been a very interesting two decades in the tech industry. The industry went from one which was distinct from others, to today where tech underpins all industries. There are many companies in financial services and such who now also consider themselves tech companies and have the staff to back it up.

The biggest change for me has been the democratization of information and decision making. Consumer expectations are the biggest force for change in most industries today, and this has been enabled by the proliferation of tech into our lives.

What are the core traits that founders need to have to start great companies? — Gabriel Ong

Founders need to have three things to be successful:

  1. Unshakeable faith in their idea and the problem they want to tackle: If you don’t believe in it, why would someone else? Your solution might need to be flexible to take learnings and feedback. But if you are shaky with the idea itself, it’s not going to be easy.
  2. Ability to inspire and attract others: If you don’t get support and hire top talent, you will not be able to scale. This is often the weakness of entrepreneurs, and limits the scalability of their solutions.
  3. Know your limitations: This is the hardest one of all. The very best founders know their own limitations and get others onboard to bridge the gap.

What are the main recipes for a successful digital company in Southeast Asia? Willy Chin

I believe successful digital companies globally need three components to be successful:

  1. Top quality talent (flexibility and scalability being the top desired skills)
  2. Data and data-driven decision making
  3. Ambitious solutions to real problems

In Southeast Asia—given we have different levels of economic development, different cultures and interests—singular solutions to regional problems need superior execution ability. Most high-performing regional digital companies are known for their superior execution. For sustainable execution excellence, I find that prior experience and a maniacal focus on operational excellence can separate the winners from the also-rans.

Can you share any specific practices you’ve adopted to keep your startup ethos even as you scale up? — Sumit Chakraberty

We have a few practices to ensure we remain nimble while owning the fact that today we are a mid-sized company and not a startup anymore.

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TIA Writer

Putra Muskita

Covering ecommerce and fintech for Tech in Asia. Drop me a line: 1putra.muskita@techinasia.com or Twitter @putramuskita.