Doctor Anywhere exits Vietnam to focus on ‘core markets’

Photo credit: Doctor Anywhere

Doctor Anywhere has ended its direct operations in Vietnam to “focus on scaling in our core markets,” the company confirmed to Tech in Asia.

The Singapore-based healthtech firm added in a statement that it would still serve its Vietnamese users through its cross-border network of care providers.

Backed by investors such as Square Peg and Asia Partners, Doctor Anywhere offers services including on-demand video consultations and medication deliveries. Besides Vietnam, it is also present in Singapore, Malaysia, Thailand, and the Philippines.

In its 2023 financial report, Doctor Anywhere had already “deconsolidated” its Vietnam office from the group, a move that included writing off US$3 million in bad debt owed to its Vietnam subsidiary.

By September 2024, the company said its office in the country was shifting away from telemedicine and was primarily handling preventive care and other health services.

Its exit from Vietnam follows a round of job cuts that affected 8.1% of its workforce. The layoffs, which happened in December 2024, were aimed at helping the firm become “more self-sustainable” and did not affect any of its medical doctors or other healthcare professionals.

The company launched a new venture earlier this year to tackle healthcare for SMEs. Called Soda, the service provides businesses with a platform that handles employee benefits plans and claims.

Doctor Anywhere’s clients for Soda include firms like Harley-Davidson, GetGo, and Westpac, though the healthech company said in its statement that it has more partnerships and service expansions in the pipeline.

See also: Doctor Anywhere grows revenue 58%, narrows losses in 2023