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Aya Lin · · 1 min readIn brief: Grab fined for leaking customer data in marketing emails
- Ride-hailing firm GrabCar has been fined about US$ 11,726 for the unauthorised disclosure of the names and mobile numbers of 120,747 customers in marketing e-mails, The Straits Times reports.
- On December 17, 2017, GrabCar sent 399,751 marketing e-mails to a targeted group of customers but 120,747 of those contained the name and mobile number of another customer. For example, an email sent to User A would instead have User B’s name and mobile phone number reflected in the email as that of the intended recipient.
- GrabCar found that the incident was caused by the erroneous assembly of customer information from different database tables.
Editing by Dante Gagelonia
(And yes, we’re serious about ethics and transparency. More information here.)
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