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    Sarah Chong · · 7 min read

    14 Cool Things People Do On Twitter

    twitter-logoBesides networking, selling, and killing time, there are many other things that people use Twitter for.

    It can stretch from getting real time news to catching bicycle thieves. In my heart, I always thought it was the users who have made Twitter what it is today.

    So, here are 14 cool things people do on Twitter that I would say, defined this micro-blogging site.

    1. Learn things

    Twitter is a great place to learn new things. Camera tips? Stunning facts? How to change a diaper? Twitter has them covered. You can either learn through reading tweets or talking to other tweeters. As long as you are willing to open up to people from all walks of life, there would always be something for you to learn about.

    learn

    2. Get first hand news

    Twitter’s role in the Mumbai bombings was amazing, but it did not stop there. Think about the Iran elections and Typhoon Ondoy, Twitter was the place for real time news. Even surgeons are using Twitter during surgeries to update anxious family members about the progress of the patient.

    3. Get heard

    We know how you hate automated phone answering machines. A feedback or complaint can take forever to get through and at the end of the day, the issue might not even be addressed. Businesses realized this, and found that Twitter could be the answer. Wholefoods, Starbucks and Dell are using Twitter as a customer service platform and as far as we know, inquiries and complaints are dealt with very efficiently. This could explain why more customers are turning to Twitter instead of Emails and phone calls for their problems.

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    Community Writer

    Sarah Chong

    Co-founder and editor of Penn Olson. A laid-back marketing student otherwise. Loves social media and twitters about everything! (yes even about the stranger who chants to himself) A huge Harry Potter movie fan who is extremely scared of geckos.