Business Development & Sales Executive

About Nayana AI

Nayana AI is a Malaysian AI startup making advanced voice AI accessible to businesses of all sizes.

Our human-sounding AI voice agents help businesses reach more customers, qualify leads, follow up on opportunities, manage appointments, and handle customer calls, without the complexity or cost of building their own complex AI systems or large teams.

We're growing and looking for ambitious, results-driven sales professionals to help us bring Nayana to more businesses across Malaysia and beyond.

The Opportunity

We're expanding our commercial team and looking for motivated Business Development & Sales Executives to help accelerate Nayana's growth.

While you will be provided with lead generation tools, this isn't a role where you'll simply wait for prospects to walk through the door. We're looking for people who enjoy networking, opening doors, building relationships, identifying business opportunities, and turning conversations into customers.

You'll play an active role in growing our SME customer base, developing strategic partnerships, and expanding Nayana's market presence.

If you're commercially hungry, enjoy the thrill of closing deals, and want to be part of a growing AI business, we'd love to meet you.

What You'll Do

Drive Customer Acquisition

• Proactively identify, approach, and engage potential SME customers across different industries.
• Generate new business opportunities through outbound prospecting, networking, referrals, and other sales channels.
• Conduct product demonstrations and explain how Nayana can solve real business challenges.
• Manage the full sales cycle, from initial outreach and discovery to proposal, negotiation, and closing.
• Build and maintain a healthy pipeline of qualified prospects and consistently work towards sales targets.

Develop Business Partnerships

• Identify and engage potential channel partners, business associations, agencies, and other organisations that serve SME customers.
• Build relationships that create referral opportunities, joint marketing initiatives, and new customer acquisition channels.
• Support partnership discussions and help turn promising relationships into active business opportunities.

Contribute to Our Growth

• Work closely with the leadership team to identify new market opportunities and improve our sales approach.
• Gather customer feedback and market insights to help refine our product positioning and sales strategies.
• Maintain accurate sales pipeline records and provide regular updates on activities, opportunities, and results.
• Represent Nayana at networking events, business meetings, and industry gatherings.

What We're Looking For

• 3–5 years of experience in B2B sales, business development, or a similar commercial role.
• A proven ability to generate leads, build relationships, and close deals.
• Experience selling to SMEs, preferably in SaaS, technology, telecommunications, or business services.
• Strong communication, presentation, and negotiation skills.
• Confidence engaging business owners, managers, and decision-makers.
• A proactive, resourceful, and self-motivated personality.
• Comfortable working independently and taking ownership of sales targets.
• Genuine curiosity about AI and how technology can help businesses grow.
• Good command of English and Bahasa Malaysia. Mandarin or other languages are an advantage.

You don't need to be an AI expert. We'll teach you the product. What matters most is your ability to understand customer needs, communicate value, build trust, and close business.

What You'll Get

• Competitive base salary with attractive performance-based commissions.
• The opportunity to join a growing Malaysian AI startup at an exciting stage of its development.
• Hands-on experience selling practical AI solutions to real businesses.
• The chance to make a meaningful impact on the company's growth and market expansion.
• Opportunities for career progression as the business grows.
• A collaborative, entrepreneurial environment where initiative and results are valued.

Sales & Marketing Business Development & Partnerships Business Development Sales Strategy & Management Account Management Sales Lead Generation

At Nayana AI, we are passionate, collaborative, driven, innovative and vibrant.

Benefits and perks of working with us include:

Compensation: Bonuses, Competitive salaries
Lifestyle: Flexible hours, Recreational area
Progression: Professional development

At Nayana, we're building practical AI solutions that help real businesses achieve more. We're a small, ambitious team that values initiative, curiosity, and getting things done.

We foster an entrepreneurial, results-driven environment where initiative is rewarded, ownership is encouraged, and every team member has a voice, as we believe good ideas can come from anyone, regardless of their role or experience. We encourage people to speak up, challenge assumptions, experiment, and take ownership of their work.

We're serious about building great products and growing our business, but we don't believe that requires unnecessary corporate formalities or rigid hierarchies. We value honest communication, collaboration, a good sense of humour, and people who genuinely enjoy solving problems.

Joining Nayana means being part of a growing, venture-backed AI company where your contributions are visible, your ideas matter, and you have the opportunity to grow alongside the business.