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Patrick Johnson · · 5 min read

3 metrics that matter when evaluating early-stage SaaS startups

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2018 is shaping up to be one of the biggest years ever for venture capital, with over US$84 billion already invested with a full quarter yet to go. News reports of US$100 million venture rounds are seemingly commonplace.

Yet, data indicates that a large percentage of early-stage startups raising money this year will ultimately fail. And most of the remaining ones will pivot in order to survive and hopefully thrive.

This begs the question: What exactly are investors and lenders looking at when determining which companies are “financeable?”

This post is meant to provide a simplistic view for how to assess early-stage SaaS companies. It assumes that a lot of other things are in place such as having a compelling team, technology, investors, market opportunity, etc.

But given these prerequisites, here are a few of the most important metrics for early-stage SaaS companies to focus on based on their life cycle:

1. Growth (seed/series A)

If a startup is growing fast, it means that the company is solving a problem in the marketplace. Or, at least, the company may be addressing a gap in the market, which leads customers to sign up.

The meaning of “fast growth” depends on a company’s life stage, but for the early stage (seed or series A), growing 100 percent year-on-year is typically pretty solid.

Paul Graham famously looks for 5 to 7 percent weekly growth for companies at Y Combinator. His rationale is pretty simple:

A company that grows at 1 percent a week will grow 1.7x a year, whereas a company that grows at 5 percent a week will grow 12.6x.

When you consider the compounding effects of this growth, it means a company starting with US$1,000 in revenue and growing at 1 percent will be at US$7,900 per month four years later. A company growing 5 percent per week will be bringing in more than US$25 million per month.

As Graham also references, focusing on growth as the key metric also keeps a business nimble and constantly adjusting to meet customer needs. This helps explain how YouTube evolved out of a dating site or how Instagram started as a Foursquare competitor.

2. Churn (series A/B)

If you’re growing fast but constantly churning customers (e.g. people are cancelling or not renewing), then it means your sales pitch addressed a need, but your product or service didn’t deliver. Or more simply, your product-market fit wasn’t right.

3. Gross margins (series B and later)

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Community Writer

Patrick Johnson

As a VP with Silicon Valley Bank’s (SVB) Tech Banking practice, Patrick partners with growth stage companies ($5MM-$75MM in capital raised and/or annual revenue) and their investors by providing targeted financial services, strategic solutions, and expertise. Prior to SVB, Patrick led commercial strategy consulting teams for Booz Allen Hamilton based in Washington DC and Singapore, and also spent 4yrs working as Chief of Staff and Program Manager for a CIO and CISO at the OECD in Paris, FR.