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Amazon tests AI tools for shopping, health assistance

Amazon is testing two generative AI tools, “Interests AI” and “Health AI,” available to a limited number of users through its app and website.

Interests AI helps users discover tailored product recommendations based on conversational inputs like “coffee brewing gadgets” or “latest pickleball accessories.” It operates separately from the main search bar with its own landing page.

Health AI focuses on health and wellness questions, offering care options and product recommendations.

Some responses carry a “clinically verified” badge, reviewed by US-based clinicians. The chatbot also connects users to Amazon’s pharmacy services and One Medical.

These AI tools align with Amazon’s strategy to expand generative AI across ecommerce, cloud, and healthcare.

CEO Andy Jassy revealed that the company has built around 1,000 generative AI applications. Amazon has not officially commented on these developments.

Recent Amazon developments

Timeline
25-Mar-2025 📦 Amazon India removes referral fees to support small sellers
  • Amazon India cuts referral fees for 12M products
  • Shipping rates reduced to support small businesses
17-Mar-2025 🔒 Amazon moves all Alexa voice processing to the cloud
  • All Alexa commands to be cloud-processed
  • Privacy concerns rise over data management issues
06-Mar-2025 🎬 Amazon Prime Video adds AI dubbing for English, Spanish
  • Amazon introduces AI dubbing for 12 titles
  • Supports English and Spanish for global access
05-Mar-2025 🤖 Amazon launches agentic AI division under AWS leadership
  • Amazon launches division for agentic AI
  • Stock dips slightly after announcement

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