Job description & requirements

Experience Profile

- 2–5 years experience in Network Administration / Network Operations

- Experience supporting enterprise production network environments

Technical Qualification

Strong understanding of:

- L2/L3 networking (VLAN, STP, OSPF, BGP – conceptual to practical level)

- Firewall configuration and security policies

- VPN and remote connectivity solutions

Hands-on experience with:

- Switches and routers troubleshooting

- Load balancer configuration (F5 LTM/GTM or equivalent)

- Firewall rule management and NAT policy

- DCI and inter-site connectivity troubleshooting

- Packet capture and traffic analysis (e.g., Wireshark)

- Network performance monitoring tools

Familiar with:

- Network security best practices

- ITIL Incident, Problem, and Change Management

- High availability and redundancy design concept

-Working Hours: 8x5 & as per needed

- On-Call Support: Standby support for Major Incidents (P1 & P2) outside business hours

- Escalation Role: Acts as L2 escalation point from Service Desk (L1)

Maintains secure, resilient, and low-latency network connectivity by managing network

operations, incidents, and performance optimization.

Responsibilities:

• Maintain a secure and highly available network environment

• Operate and troubleshoot L2/L3 devices, load balancers, and DCI connectivity

• Manage firewall rules and VPN connectivity

• Configure and manage traffic distribution via load balancers (F5 LTM/GTM)

• Monitor network performance and perform packet analysis for issue resolution

Required skills

Network Security Networking Routers Troubleshooting ITIL

Culture

What’s it like working at SIGMATECH?

SIGMATECH is collaborative, progressive, energetic, innovative and open.

SIGMATECH has established itself as the trusted partner for use in mission-critical applications and service clientele from SME to 500 Fortune company.

Benefits and perks of working with us include:

Compensation: Competitive salaries
Lifestyle: Casual dress code
Progression: Professional development (Webinars & Prime Class)
Welfare: BPJS, Private Insurance, Transport Allowance


Team photos

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About the company

SIGMATECH is the enterprise technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application life cycle. SigmaTech consists of highly skilled developers specializing in agile development methodology, focusing on Mobile & Web Solution, IT Services and business enterprise,

Location
Indonesia
Industries
Clean Technology IT
Employees
201 – 500
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