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Jack Ellis · · 9 min read

After 10x growth last year, food delivery will be Grab’s main battlefront in 2019

grab uber goodbye

Photo credit: Grab

When Grab laid out its plans to dominate Southeast Asia’s food-delivery market last May, you’d be forgiven for thinking it was a tall order.

At the time, its GrabFood service had only been rolled out in Jakarta and on a small scale in Thailand. In the Indonesian capital, it was up against Go-Jek’s incumbent Go-Food. Elsewhere in the region, Germany’s Foodpanda, the UK’s Deliveroo, and US-based UberEats had carved out the market among them, with a host of smaller on-demand food-delivery players battling for a piece of the pie.

That changed early last year with Grab’s high-profile acquisition of Uber’s Southeast Asia business.

As a result of the deal, Grab integrated UberEats into GrabFood, almost instantaneously extending its coverage to Malaysia and Singapore. Within weeks, the GrabFood logo was also seen on mopeds in Vietnam and the Philippines.

See: With Uber SEA purchase, Grab becomes a food-delivery giant

Overall, Grab says its food-delivery footprint grew 10x between January and December last year in terms of daily deliveries.

Moreover, it claims to be the leading food-delivery company in Thailand and the Philippines, and number two in Vietnam.

Grab told Tech in Asia that most of this was “organic” growth that came after the acquisition of UberEats, rather than being from the acquisition itself. UberEats had only really been present in Malaysia and Singapore, and GrabFood overtook its predecessor in both countries in terms of peak delivery volumes within three months, according to Grab.

Merger of expertise

GrabFood didn’t just get UberEats’ merchants and network. It also inherited many team members who contributed to the success of the US firm’s food-delivery business.

Among the personnel who came on board was Tomaso Rodriguez, who was with Uber’s Mediterranean transport business for almost six years before moving to Southeast Asia to run UberEats in the region.

Tomaso Rodriguez

Tomaso Rodriguez, head of GrabFood / Photo credit: Grab

Now head of GrabFood, Rodriguez was actually poached prior to the close of the Uber deal to realize Grab co-founder and CEO Anthony Tan’s food-delivery ambitions. But it wasn’t long before Rodriguez was back working with most of his UberEats colleagues.

Localization

Head-to-head with Go-Jek

Quality control

Subsidy war 2.0?

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Uber alumnus Tomaso Rodriguez is leading the charge against Go-Jek and specialist players.

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Community Writer

Jack Ellis

Sweltering in Singapore. Got a news tip? Email me at jack@techinasia.com