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Meituan to end late delivery penalties for riders in 2025

Chinese food delivery platform Meituan announced it will eliminate its late delivery penalty policy by 2025.

This decision follows regulatory concerns regarding the use of algorithms by internet platforms.

The company indicated it will develop fairer incentive practices to encourage timely deliveries without penalizing riders.

This change is part of broader updates to the company’s algorithms, which help manage order pick-up sequences and routing for couriers.

Recent Meituan developments

Timeline
19-Dec-2024 💼 Meituan, Ele.me require breaks for long-hour riders
  • Meituan and Ele.me tackle courier fatigue.
  • Meituan tests fatigue management system in cities.
02-Dec-2024 🌍 Meituan said to expand Keeta food delivery service in Middle East
  • Meituan to expand Keeta in MENA region.
  • Targets 80% Saudi Arabia coverage by mid-2025.
29-Nov-2024 📊 Meituan’s Q3 revenue up 22.4%
  • Meituan’s Q3 revenue up 22.4% to $12.92B
  • Net profit surged to $1.77B, tripling year-on-year
20-Sep-2024 📦 Meituan gig workers collectively earned $11.3b in 2023: CEO
  • Meituan’s delivery workers earned 80B yuan in 2022.
  • 4.5M workers now have occupational injury insurance.
22-Mar-2024 📦 Meituan’s profitability improves, revenues drive forward
  • Revenue up 25.8% to $38B in 2023
  • Operating profit rose to $1.9B, cash at $20.1B

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