How Tech in Asia helped a Southeast Asian telco giant level up its business communications

Who better than a media company to help with upgrading communication skills?

While the first thing that comes to mind when one thinks of Tech in Asia might be its in-depth investigative journalism or its blockbuster flagship events, what underpins the success of all of these activities is our ability to communicate effectively.

The most pertinent and complicated details of our latest exposé are made simple to understand; high-profile thought leaders share their insights from the stage, aided by expert moderators. Regardless of the context, we make sure that our audiences get the most value from the content we deliver.

So when a leading telecommunications company in Southeast Asia – with over 170 million subscribers – needed help with improving its employees’ presentation skills, Tech in Asia knew exactly what to do.

Full-spectrum program

Tech in Asia helped 50 participants under the telco firm’s Next Level Program level up their presentation skills by organizing a series of workshops and mentoring sessions led by experienced trainers from renowned consulting firms.

These included training on effective communication techniques and structuring presentations, while one-to-one sessions enabled participants to discuss their individual communication challenges and to brainstorm presentation ideas.

The program culminated in a live pitch session in which participants presented to mentors and received constructive feedback. Besides giving program participants an opportunity to demonstrate what they have learned, these pitches also gave senior leaders a chance to evaluate communication styles within their teams, allowing them to more effectively assess the abilities of each member.

All in all, the program covered skills training for both the nitty-gritty and the big picture.

At a glance:

Communication skills can only be developed and improved through practice and feedback, which explains the approach taken for the Next Level Program. Confidence is also an important factor, and one-to-one coaching and a successful pitch go a long way towards building that up.

Objectives

• Equip the telco firm’s staff with the skills to create and deliver compelling presentations
• On the big picture level, improve business outcomes via clearer communication

Delivery

• Customized program that combined workshops, mentorship, and practical presentation experience
• One-on-one mentorship sessions for personalized guidance
• Individualized feedback reports with actionable suggestions for further development

Key results

• The program improved participants’ presentation skills and confidence, leading to better communication and stronger client relationships
• The initiative highlighted the benefits of investing in employee development programs that directly support core business goals

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