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Daniel Tay · · 3 min read

Scammed Vietnamese tourist could now get back 3x the money he lost, thanks to kind Singaporeans

vietnamese tourist cheated sim lim square

Tourists beware, you’ll be in for a scare at Singapore’s notorious IT retail complex, Sim Lim Square. Shops in this mall have a reputation for misleading consumers – especially happy-go-lucky tourists – when it comes to the prices of their goods, and the past week has seen a slew of unfortunate incidents that caused their popularity to dip even further.

sim lim square crowdfunding vietnamese tourist

Tourists, stay away.

In particular, the story of Vietnamese tourist Pham Van Thoai who got ripped off big-time went viral on Facebook. Here’s how the story goes: the factory worker, who makes a paltry US$200 per month, paid S$950 (US$760) to purchase an iPhone 6 for his girlfriend at the infamous mobile phone shop, Mobile Air. He was then asked if he wanted to add an extended warranty as well for the smartphone, which he did, thinking it was complimentary.

As it turns out, it wasn’t free of charge, and the staff asked him to cough up another S$1,500 (US$1,200) for the package. He sensibly refused, and asked for a refund, but was denied by the staff. He then got down on his knees and begged for it, but all he got was laughter, mockery, and an offer from the staff to get back just S$600 (US$480):

He ended up walking away empty-handed.

According to The Straits Times, the Consumers Association of Singapore (CASE) managed to get S$400 (US$320) back for him, but that was it.

Not surprisingly, this story prompted an outpouring of anger and indignation on Facebook:

One local startup founder decided to take action. Harnessing the power of the crowd, he set up an Indiegogo campaign with the goal of raising US$1,000 to get an iPhone 6 for the man. He even threw in a goodie bag for good measure:

I feel that Mr. Pham was dealt a great injustice by the legal system and while we cannot undo those traumatic and humiliating scenes he has had to endure, we can try to make things right. Let’s give the man an iPhone 6!

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TIA Writer

Daniel Tay

Daniel is the co-founder & managing director of With Content, a content marketing agency helping tech companies create credible, authoritative content on topics that matter to potential customers.