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Christina Dewi · · 6 min readTaking a sneak peek of JD’s first unmanned store in Indonesia
JD‘s first unmanned store outside of China opens in Jakarta. / Photo credit: JD
JD.id, the Indonesian affiliate of Chinese ecommerce giant JD.com, has soft launched its first unmanned convenience store in Indonesia, probably the first of its kind in the country.
Located on the third floor of PIK Avenue Mall in North Jakarta, we thought of dropping by after walking past it many times.
According to JD.id, technologies including AI, RFID, and face recognition are used in the store. At the moment, there are staff present to explain some of the mechanics to customers.
Let’s see what is inside!
How to get in
To check in and get past this turnstile, the customer needs to install JD.id’s mobile app and sign in to their account.
On the app, you can find a “JD.id X” button—you need to register your identity by uploading a picture of yourself and inputting your credit card number. You will then get a QR code to enter the store.
The “JD.id X” menu in mobile apps
Image shows Confirmation for using credit card as automatic payment without PIN
A IDR10,000 (US$0.7) charge will be made to the credit card for verification before the QR code is issued. The charge will be refunded.
How to check out
Challenges
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