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Deepti Sri · · 1 min readTesla refuses to accept demand of protesting customer at Shanghai Auto Show
“Tesla told Chinese consumers that it will not concede to ‘unreasonable demands,’ in response to controversy about a car owner protesting the automaker’s alleged quality-control issues on the opening day of the 2021 Shanghai Auto Show on Monday,” Pandaily reported.
Details:
- A Tesla car owner from the Henan province protested at the Shanghai Auto Show by climbing on top of a Model 3 car, wearing a shirt that read “breaks failed.” In February, the car owner’s vehicle met with an accident, which was allegedly caused by the carmaker’s faulty brakes. She has asked for a full refund on the vehicle.
- However, Tesla claims that the car crash happened because the vehicle was going at an excessive speed. The company has been trying to negotiate a deal with the car owner from the past two months, but all relief options have been rejected.
Context:
- Recently, a Tesla car was involved in a car crash in Texas, which resulted in the death of two people.
- The EV maker plans to build smaller and cheaper cars in China, which is expected to be a hatchback version of the company’s Model 3 vehicle and will have a driving range of about 350km to 450km.
Editing by Collin Furtado and Jaclyn Tiu
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