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Jon Westenberg · · 3 min read

Discuss: There are really only 2 ways your startup will get rich

You get rich by exchanging products and services for money and then scaling it.

Ultimately, a startup is still a business. It’s still a company that has to make money. Even companies who double as mythical beasts with a single shiny horn are going to need to turn a profit sooner or later. A company that exists just to take investment and then use that investment to find more investment isn’t actually a tech startup—it’s a pyramid scheme.

I can’t count the number of times I’ve had conversations with startup founders who have built an app or a website, have grown their user base, and are now “searching for a business model.” It’s an epidemic. And my response to that statement is always the same: Finding a business model isn’t the problem. It’s not what they should be looking for.

This is because there are literally only two ways for your business to make money. Only two.

  1. You can sell a product (hardware, software, or white cotton T-shirts with Richard Nixon’s face on them).
  2. You can sell a service (building hardware, writing software, or designing white cotton T-shirts with Richard Nixon’s face on them).

Every tech company out there has a model that is based on those two streams—from Apple (products) to hybrid companies like Hubspot that combine consulting with high-end marketing software.

These are your options. No matter what your startup is aiming to do, your business model is going to be either option A or B. There’s no magical new way to make money that will shake up your entire industry.

(You can email me with examples of companies that sit outside of these options, but your examples will be wrong. 😉 Try me.)

Money has changed hands for just those two reasons ever since it was first created. The earliest currencies were exchanged for food, farming, and f**cking. (Although knowing what humans are into, probably not in that order.) It comes down to value. Any and all value that can be found in commerce is found in goods or services.

Sure, this seems clear and obvious. But it’s easy to forget when you’re squarely focused on metrics around user growth and churn instead of revenue.

Now, I’m not saying that revenue should be one of the first concerns of a startup—not at all. But what I am saying is there’s no point in building a company if you don’t have a pathway to making money. When you’re planning a startup, you need to keep a clear focus on which of those revenue options you’re going to choose. Will it be option A or option B?

If you just grow users and don’t worry about how you’ll make money, you don’t have a business. You have a cool hobby.

This was first published on Quora.

Let’s discuss:


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Community Writer

Jon Westenberg

I am an entrepreneur, writer, commentator & creative. I direct Technology and Strategy at Charltons Consulting, and I am the principle of digital agency Creatomic. I was a founder and digital lead of Tuteable [ANZ Innovyz 2013]. I've worked in design, writing and strategy for a range of clients, including startups, agencies and corporates. I graduated from Sydney's University of Technology with a Masters in Digital Media & Communications. My first book, Build Cool Shit: Essays on Founding is due in 2016. My first novel is in progress. I live with my partner in Sydney, Australia & I have a super high score in Wolfenstein 3D.