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Eugene Lai · · 4 min read

AI isn’t happening in the future, it’s happening now

Photo credit: Victory of the People

Photo credit: Victory of the People

I’ve been in the tech industry for eight years and have been lucky enough to play around with some cool technology like infrared touch screens, virtual reality, 3D motion capture, facial recognition and hologram displays. But none have piqued my interest more than AI.

What it means to me

I’ve always been fascinated with AI computers – although, as a kid, I called them robots. And like a lot of kids I thought they were awesome.

I remember when Terminator 2 came out, I was obsessed. Arnold was amazing. He was the intelligent machine that would do the bidding of John Connor, the human he was programmed to protect. I remember telling my best friend Ellison to pretend I was his robot for a week.

Fortunately, or unfortunately for Ellison, that desire of wanting to be the terminator passed and life went on, but my interest in AI and technology continued.

What does AI look like today?

AI is a branch of computer science that deals with the intelligence of software or machines.

AI isn’t some intelligent self-aware entity that will destroy humans once it realizes we are obsolete.

AI isn’t some intelligent self-aware entity that will destroy humans once it realizes we are obsolete, which is the general misconception. That technology definitely isn’t here (yet).

Typically, the AI technology available now specializes in only one area; for example IBM’s Deep Blue was taught how to play chess, Tesla cars were taught how to auto drive. But ask Deep Blue to drive a car or ask Tesla cars to play chess? They wouldn’t have a clue. 

Within AI there are many research areas such as image recognition, voice recognition, natural language processing, scientific analysis and diagnosis. The list goes on.

The onset of chatbots

‘Chatbot’ has become something of a buzzword and a lot of people have been talking about it. What is it? It’s a service powered by predefined questions and answers which allows users to interact via a chat interface and receive information on a particular subject.

The most basic implementation is a simple FAQ section where someone could ask a question and a chatbot would respond. But the technology can be taken a step further.

You could develop a sales chatbot where, instead of browsing a website to find a product, you could tell the chatbot what you want.

An example would be interactive advertising. Instead of being served generic content, you could walk up to the billboard and say ‘show me men’s wear,’ and the content would change depending on your request.

Chatbots IRL

AI more real than ever

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Community Writer

Eugene Lai

Senior Technical Client Partner at Red Ant