Indosat has issued a public apology and taken down the ad. It was meant as a joke, but nobody’s laughing.
Customer care software maker Freshdesk tracked the top 100 global brands for a week and found they responded to just 22 percent of the tweets directed at them.
If you’re having a hard time managing your product posts on social media, replying to each and every customer inquiry, PocketMarket may be your best tool.
Momo, the Chinese location-based social network for meeting strangers with similar interests, has backed a new venture in the US – Blupe.
As the world of mobile payments integrates with social media, the lines between communication and commerce will continue to blur.
Indonesia has quietly become a great place to do business. The country finally seems to have cast off many of the problems that plagued it for years.
Samsung's ChatOn hit 100 million registered users last year, but it never came close to challenging Viber, Line, WeChat or WhatsApp.
Nice, an up-and-coming Instagram replacement for China, just closed a US$36 million series C round of financing from Tiger Global Fund and Vy Capital.
This location-based dating app for gay men, called Blued, is making noise and gaining attention as one of China’s most interesting new startups.
Twitter has about 20 million active users in Indonesia from its global total of nearly a quarter of a billion. Mulia says Twitter is in Indonesia for its huge potential
Tapp is a new short-form communication mechanism where one can send up to 100 customizable characters and / or emojis with a single tap. You can also have private conversations
Till 2013, UN diplomat-turned-politician Shashi Tharoor was the most followed Indian politician on Twitter. That's a distant memory now: Narendra Modi is taking social media by storm on Twitter, Faceb...
The newest data from Tencent, China’s social media web giant, shows that its WeChat messaging app now has 468.1 million active users (MAUs) in Q3 2014.
The IPO values the social network at an estimated US$3 billion. Momo plans to list on the NASDAQ under the symbol MOMO.
Discuss sensitive topics, student life, reach out to others for guidance, and have fun while being anonymous on the upcoming social network for colleges.
Things are moving fast in Indonesia, the fourth-most populated country in the world with a rapid internet adoption rate and an online market that is still relatively untapped and unformed.
Blued, which is aimed at China’s gay men, now claims to have 15 million registered users.
Hike and WeChat fill TVs with commercials, but WhatsApp stays on top with 70 million active users in India
WhatsApp added 20 million new MAUs in six months since it announced hitting 50 million active user mark in India.