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Melissa Goh · · 5 min read

In SEA, being hyperlocal wins

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In focus


Hello reader,

Amazon’s 2019 rollout of local services in Singapore was a big deal.

Just two years before that, in 2017, I remember covering the launch of Prime Now from inside the company’s massive warehouse and being excited about the possibilities of same-day deliveries that Amazon Prime could offer (still a novelty at the time).

Image credit: Ulla

The tech giant saw limited uptake in the city-state, though. While I know of people who regularly order from Amazon Fresh, over the years, I can count on two hands the number of times I’ve bought items from the platform. Even beyond Singapore’s shores, Amazon never made a push into Southeast Asia.

In the meantime, platforms like Shopee and Lazada grew exponentially as they gamified their marketplaces, expanded their product selection, ramped up partnerships with brand-name retailers, experimented with livestreaming, added groceries to the mix, and so on.

So it felt serendipitous that, while catching up with a good friend who was visiting from the US over the weekend, I heard her delight in discovering the magic that is Shopee – its sheer variety and the availability of cheap Chinese goods on the platform. Apparently, she’s already spent a few hundred dollars on Shopee purchases for her toddlers in just two weeks.

It was also timely that this week, parent company Sea Group reported that Shopee recorded a new high in gross merchandise value and a revenue growth of 45% in its first quarter.

Amazon isn’t the first case of a large global firm that has had to retreat from the region after failing to make a dent in the market, and it isn’t going to be the last. But in Southeast Asia, we’ve seen time and again that being hyperlocal wins.

Melissa Goh, senior editor


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Melissa Goh

Journalist at Tech in Asia. Got a news tip? Email me: melissa@techinasia.com