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WhatsApp AI agent Instinct went silent after payment error

Instinct, a no-app AI agent that people can reach through messaging channels such as WhatsApp, said a configuration issue on its side interrupted payments to a service provider.

That prevented Instinct from replying to users on WhatsApp for part of the morning.

The company said the issue had been fixed and WhatsApp was working normally again.

Instinct added that it received messages sent during the outage.

Instinct said it was following up with users who did not get a response and was making changes to reduce the risk of a similar disruption.

🔗 Source: Noah Shinn

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