Shiprocket unveils AI assistant for MSMEs boost

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Shiprocket, an ecommerce platform in India, has introduced Shiprocket Copilot, an AI-powered assistant.

The tool is designed to aid over 100,000 sellers in managing tasks like processing orders and handling inquiries about international shipping.

The tool aims to enhance the efficiency of micro, small, and medium enterprises (MSMEs) across India.

A recent study by Meta highlights that 94% of MSMEs recognize AI’s growth potential, while 91% emphasize the need for AI accessibility.

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