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Samsung SDS to lead Woori Bank AI agent rollout

Samsung SDS has been named the preferred bidder for Woori Bank’s AI agent project, which plans to start in May and connect internal systems to build more than 175 agents across core banking work.

Woori Bank plans to use the tools in 29 tasks, including customer management, corporate lending, wealth management, internal controls, customer service, and workflow automation, and the project plan calls for rolling out about 90 agents by December before expanding further through August next year.

Samsung SDS also secured additional work to modernise the bank’s IT infrastructure, including migrating key systems to support cloud operations.

🔗 Source: The Korea Times

🧠 Food for thought

Implications, context, and why it matters.

The Woori Bank deal applies Samsung SDS’s enterprise AI playbook

  • Woori Bank plans to build its AI agents on FabriX, Samsung SDS’s platform that links generative AI models with a company’s internal systems and data 1.
  • Samsung SDS has also rolled out FabriX for other financial customers such as KB Financial Group (a South Korean financial services group), where it built agents for asset management plus corporate financial services 2.
  • Samsung SDS is taking a broad approach that runs from infrastructure through finished tools, pitching itself as an end-to-end AI transformation partner rather than only a software vendor 2.
  • In manufacturing, a maintenance pilot cut technicians’ search time by 43.9% 3.

Enterprise AI deals coincide with a broader infrastructure buildout

  • Samsung SDS says it will put its roughly 6.4 trillion won (US$4.7 billion) cash reserves toward growth spending, with AI and cloud computing as priorities 4.
  • It is also adding AI data center capacity, including a 60 MW facility in Gumi (a city in South Korea) that it positions as the base for its GPU-as-a-Service (on-demand access to graphics processing units for AI workloads) business 5.
  • Samsung SDS sits in a consortium (a group of companies bidding together) named the preferred bidder for the government’s National AI Computing Center project, which the government frames as backing a “sovereign AI” model in South Korea 5.
  • System integrators (IT services firms that connect and run large enterprise systems), once seen as back-office IT support, are shifting toward roles as providers of industrial intelligence plus national AI infrastructure 6.

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