Manulife Asia signed a memorandum of understanding with Ant Health, Ant Group’s health business, in Hong Kong on September 7 to explore cross-boundary healthcare support, health management services, and insurance technology for customers in Hong Kong and mainland China.

The companies said they will explore case management, concierge support, medical network services, patient services, and cross-boundary claims and payment support.

They may later extend the collaboration to other Asian markets.

For Manulife, the MOU builds on an existing cross-border setup. Its Hong Kong business expanded a designated mainland China hospital network in 2023, and the insurer also operates in both Hong Kong and mainland China.

The move also fits broader Greater Bay Area efforts to support cross-border healthcare integration.

Authorities have issued guidance on cross-border personal data transfers that could affect digital claims, payments, and health management services.

🔗 Source: Manulife Asia

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