CommBox, an AI-driven customer service technology firm based in Israel, has secured US$15 million in a growth investment round led by PSG Equity.

This follows PSG Equity’s initial investment in 2021.

Established in 2013, CommBox offers a platform enabling brands to interact with customers through a single interface.

It integrates digital engagement and business automation with AI, supporting multiple communication channels, including generative AI chatbots.

CommBox plans to enhance its presence in Europe and North America.