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India’s non-tech sectors report surge in AI hiring demand
Demand for AI professionals in India’s non-tech sectors has risen sharply, according to multiple recruitment firms.
Staffing agencies including Quess, Michael Page, Randstad, and Xpheno reported a 25% to 50% year-on-year rise in AI hiring by banks, healthcare providers, consulting firms, manufacturers, and retailers.
Roles most in demand include engineering, support, and functional positions, with companies like JP Morgan Chase, IQVIA, BNY, Optum, PwC, and Wells Fargo actively recruiting, Xpheno said.
Recruiters noted that traditional industries are using AI to improve operations, automate processes, prevent fraud, and personalize customer experiences.
AI and machine learning hiring in non-IT sectors has risen by over 50% year-on-year, while generative AI roles are up 178%, according to Quess.
Companies such as RPG Group, Deloitte, and EY have increased hiring for AI-related roles, focusing on areas including generative AI, data engineering, and AI governance.
RPG Group said its allocation of resources to AI projects rose 30% in the past year.
🔗 Source: The Economic Times
🧠 Food for thought
Implications, context, and why it matters.
Non-tech AI roles skew toward implementation, not core research and development (R&D)
- Hiring spans engineering, support, and functional roles. Employers aim to integrate and run AI systems, not build foundational models (large, general-purpose AI systems trained on broad datasets). Many jobs apply existing tools to fraud detection or customer personalization.
- India’s AI talent concentration grew 263% since 2016 1. Only 16% of IT professionals have AI skills 2, so non-tech sectors chase the same small pool able to deploy pre-built tools.
- About 51% of roles in AI or machine learning (ML) remain open because training is outdated and real-world exposure is scarce 2. Many non-tech employers face longer hiring cycles and may pick candidates who need on-the-job learning to close experience gaps.
Enterprise AI training providers can target BFSI (banking, financial services, and insurance) and consulting firms with compliance-focused curricula
- Banks such as JPMorgan Chase and BNY Mellon are hiring, while adoption spreads across sectors 3. This creates demand for training on AI governance, explainability (how models make decisions), and regulatory compliance for financial deployments.
- Completion rates stay below 10% in many corporate AI programs, with thin proof of business impact 2. Providers can tie courses to fraud prevention, risk modeling, or customer segmentation that BFSI and consulting clients need.
- Only 23.9% of training is employer-sponsored 4, while 46% of workers pay for learning themselves 4. Business-to-business (B2B) vendors can partner with PwC and Deloitte to run structured workplace programs that employers fund for use on the job.
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