India had the highest reported workplace AI use among frontline staff and managers in Boston Consulting Group’s (BCG) AI at Work 2026 survey of 11,749 workers across 14 markets and industries.

BCG found 70% of Indian frontline AI users save at least one workday a week, 88% report higher job satisfaction, and 96% say AI has changed the skills needed for their roles.

Among Indian managers and leaders, 97% said they use AI regularly.

Meanwhile, 86% of Indian frontline employees said AI agents, or software systems that perform tasks autonomously, could handle at least half their job within three years, versus a 52% global average.

BCG said Global South markets led frontline adoption, while Microsoft and LinkedIn’s 2024 Work Trend Index found 75% of knowledge workers globally already use AI at work.

India has no dedicated AI law, and workplace AI systems that process employee data may require consent under the Digital Personal Data Protection (DPDP) Act, depending on the legal basis for processing.

🔗 Source: The Economic Times