GoTo to review, comply with Indonesia’s 8% platform fee cap

GoTo, the Indonesian tech group behind Gojek and Tokopedia, said on May 1 it is reviewing a presidential decree signed by Indonesia’s President Prabowo Subianto on Labor Day, under which ride-hailing platforms could only take 8% of fees paid by passengers.

Its drivers would receive the remaining 92%.

The company is studying the decree’s details and implications to understand what adjustments it may need to make, adding that it will comply with government rules, according to CEO Hans Patuwo.

GoTo plans to work with the government and other stakeholders, the statement said, pointing to driver-partners and Gojek customers but giving no details on the decree’s likely impact.

🔗 Source: GoTo

🧠 Food for thought

Implications, context, and why it matters.

The decree could cut platform fees and add insurance

A presidential decree under review would cut the top commission ride-hailing platforms can charge drivers to 10% from 20% 1.
It would also make platforms pay for full accident and death insurance for drivers 1.
The proposed rules come after years of driver protests over their status, with more drivers now seeking recognition as workers instead of independent partners 2.
BPJS Ketenagakerjaan, Indonesia’s state employment social security agency, says 1.75 million online transportation drivers are outside the employment social security program 2.

Indonesia’s move puts pressure on the super-app model

The plan hits the business model of super-apps, which use commissions from large gig workforces to support expansion and chase profit 1.
For companies such as Grab, the Southeast Asian ride-hailing and delivery company that became profitable in 2025, lower fees could squeeze margins and unsettle earnings forecasts 1.
Platforms may need to move faster into other revenue sources, including financial services, advertising, and subscriptions, to make up for weaker commission income 3.
The shift adds to a wider divide in gig work rules 3. Singapore passes costs to consumers, while TADA, a ride-hailing platform, charges a fixed fee per trip instead of a percentage commission 3.