Kyndryl, an IT infrastructure services company based in the US, said on June 11 that it launched AI Orchestration for Business, a capability built on its Agentic AI Framework.

The offering targets retail, consumer packaged goods, travel, and transportation companies.

It is designed to coordinate AI agents across supply chain, commerce, finance, IT, and customer operations.

Kyndryl said the product supports proactive alerts, recommended actions, policy-driven governance, auditability, and human oversight across hybrid environments.

Kyndryl was spun off from IBM in 2021 as the company’s managed infrastructure services business.

The launch builds on a framework Kyndryl introduced in July 2025 as a consulting approach to deploy and govern specialised AI agents in existing enterprise environments.

🔗 Source: Kyndryl

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