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Carousell joins OpenAI’s Operator preview for AI

Ecommerce platform Carousell Group has announced its participation in OpenAI’s research preview for Operator, an AI agent intended for web-based tasks.

Operator aims to improve the experience for buyers and sellers of secondhand items.

The company said the collaboration will explore ways to enhance user experience on its platform, although the initiative is in the early stages.

Carousell has previously integrated AI into features like personalized recommendations and AI-powered moderation to improve its services.

No further details about the implementation or timeline for this initiative have been provided.

Recent Carousell developments

Timeline
06-Dec-2024 📉 Carousell cuts 76 jobs across markets (Update)
  • Carousell lays off 76 employees, 7% of staff.
  • Company aims for sustainability, efficiency amid challenges.
17-Jul-2024 ♻️ Carousell’s 2023 revenue up by 40%, driven by 2x recommerce sales
  • Carousell’s revenue up 40.5% driven by recommerce.
  • New programs enhance trust in buying secondhand items.
16-Apr-2024 📉 Carousell’s Laku6 laid off 17% of workforce in January
  • Laku6 lays off 17% of its workforce in January
  • Company reallocates resources amidst harsh economic conditions
02-Apr-2024 👜 Carousell doubles down on luxury segment with new acquisition
  • Carousell acquires LuxLexicon to boost luxury sales
  • Luxury resale market in SEA to hit $7.5B by 2026
15-Feb-2024 📉 Carousell co-founder Lucas Ngoo to step down

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