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Australian software firm WiseTech Global to cut 2,000 jobs

Australia’s WiseTech Global plans to cut around 2,000 jobs over the next two years as it integrates AI into its logistics software, affecting about 29% of its 7,000 employees worldwide.

The company, which reported a first-half profit of US$114.5 million, said AI will be incorporated into both customer products and internal operations.

The layoffs will primarily impact product, development, and customer service teams, with some divisions, including its US cloud unit E2open, potentially reducing staff by up to 50%.

WiseTech’s shares rose roughly 7% following the announcement, though they remain significantly below their November 2024 peak amid ongoing investor concerns linked to allegations against its former CEO.

The company said the shift toward automation and AI marks a major change in software development practices, with routine coding increasingly handled by machines.

🔗 Source: Reuters

🧠 Food for thought

Implications, context, and why it matters.

Layoffs follow an acquisition and a steep stock slide

  • The 7,000-person workforce is a recent step up, roughly doubling from around 3,500 employees in mid-2024 1.
  • Much of that hiring tracked the US$2.1 billion enterprise value acquisition of U.S.-based E2open Parent Holdings, Inc. (whose software helps large companies manage trade and supply chain operations), which broadens WiseTech’s potential customer base beyond logistics service providers into wider trade and supply chain software 2.
  • The cuts land during a demanding integration of a large new business.
  • The stock rose after the layoff news, after an earlier sharp drop tied to investor worries about AI disruption fears, softer margin guidance, and acquisition or integration risks 3.
  • Investors may be backing a tough cost move aimed at those issues, built around AI and automation-driven efficiency 4.

Workforce cuts match an AI-led product plan

  • The AI push connects to the product roadmap, not only internal spending.
  • WiseTech launched “CargoWise Value Packs,” a billing model that bundles access to CargoWise AI features and pitches them as enabling labor reductions for customers 5.
  • The company seeks lower operating costs while it sells AI-based automation as a selling point for clients.
  • That stance raises the bar for rivals such as Oracle and SAP 3.
  • Enterprise software buyers increasingly expect vendors to deliver measurable headcount savings as part of the deal.

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