Return Helper bags $1.5m to simplify ecommerce returns

Return Helper CEO and founder Roy Wan / Photo credit: Return Helper

Hong Kong-based Return Helper has raised US$1.5 million in a pre-series A round led by AVA Fund.

The startup helps ecommerce players simplify the returns process and make it more affordable. With its cross-border returns management platform and 15 overseas warehouses, the company provides assistance to brands for both local shipments and those abroad.

Funding details

• Funding amount: $1,500,000
• Lead investors: AVA Fund
• Other investors: Colopl Next, Cornerstone Ventures
• Stage: Pre-series A
• Source

Since it was established by Roy Wan in 2019, Return Helper has become an official service provider recommended by Amazon and eBay. Last year, the firm processed over 470,000 returns to reach US$4 million in revenue, it said in a statement.

The fresh funding will be used for research and product development as well as to create features such as AI-powered return analysis tools, an overseas warehouse return inspection system, and an all-in-one data analysis platform.

With the recent raise, Return Helper also looks to accelerate its global expansion and scale its team, particularly in its business and marketing functions.

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