IT Support Senior Officer - Apple Developer Institute @ Jakarta

Job Summary:

• Manage Academy's IT infrastructure, systems, and services to support educational and operational needs.
• Ensure seamless operations, security, and continuous improvement of IT resources.
• Work closely with other departments to align technology solutions with academic and organizational goals.

Job Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field.
• Min. 5 years of experience in IT Operations, Infrastructure, or System Administration, including team leadership experience.
• Strong knowledge of IT infrastructure, networks, system administration, hardware/software support, and IT security.
• Excellent leadership, analytical, problem-solving, and stakeholder management skills.
• Relevant IT certifications (e.g., ITIL, Microsoft, Cisco, or CompTIA) are an advantage, with willingness to provide on-site and after-hours support when required.

Based on our belief in God, our passion for education, and our view of a bright future, we are committed to developing the nation and to building a global community through education and technology.

This commitment is reflected in the values of Bina Nusantara, which become the guidance of our actions:

• Striving for excellence. We continuously do our best to achieve high quality results in every aspect of our work.
• Perseverance. We stay calm, focused, never give up, and quickly recover in overcoming challenges.
• Integrity. We are honest, transparent, sincere, and courageous in doing the right thing.
• Respect. We Care for others; we value differences and contributions from every individual
• Innovation. We encourage creative, breakthrough, and sustainable ideas to continuously improve processes in order to achieve better results.
• Teamwork. We believe in the importance of collaborative, effective, and trustful working relationships as one team.