Senior Business Analyst (Banking) - Can Join Immediately

Client: Banking Industry

Location: Alam Sutra (WFO)

Can Join Immediately

• Minimum 5 years of experience as a Business Analyst in the Banking industry, with a strong understanding of banking products, business processes, and digital transformation initiatives.
• Proven experience as a Service Delivery Manager is mandatory, with the ability to manage service delivery, stakeholder expectations, incident handling, and service performance in accordance with agreed SLAs.
• Strong experience working in Agile software development environments, including active participation in Scrum ceremonies such as Sprint Planning, Daily Stand-up, Sprint Review, and Sprint Retrospective.
• Excellent understanding of Scrum methodologies and Agile artifacts, including user stories, product backlog management, backlog refinement, acceptance criteria, definition of ready (DoR), definition of done (DoD), and automated testing practices.
• Hands-on experience in requirements gathering, business process analysis, solution design, and documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories.
• Strong knowledge of API concepts, including RESTful APIs, API integration, JSON/XML, API testing (e.g., Postman), and integration between internal and external systems.
• Excellent understanding of banking digital channels, such as Mobile Banking, Internet Banking, Open Banking, Payment Gateway, Virtual Account, QRIS, and other digital financial services.
• Experience collaborating with cross-functional teams, including Product Owners, Developers, QA Engineers, Solution Architects, and business stakeholders throughout the software development lifecycle.
• Strong analytical thinking, problem-solving, communication, and stakeholder management skills, with the ability to translate business needs into technical requirements.
• Familiarity with project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms is an advantage.
• Excellent verbal and written communication skills in English and Bahasa Indonesia.
• Ability to work independently, manage multiple priorities, and deliver high-quality solutions in a fast-paced environment.

SIGMATECH is collaborative, progressive, energetic, innovative and open.

SIGMATECH has established itself as the trusted partner for use in mission-critical applications and service clientele from SME to 500 Fortune company.

Benefits and perks of working with us include:

Compensation: Competitive salaries
Lifestyle: Casual dress code
Progression: Professional development (Webinars & Prime Class)
Welfare: BPJS, Private Insurance, Transport Allowance