IT Business Process Improvement Officer

• Draw business process flows from operational into diagrams according to SOP (Standard Operating Procedures).
• Actively coordinate and consult with business users for any changes or updates on business process in operational.
• Actively gather complaints from business users for area lack of automation.
• Find and suggest area of improvement in business process to business users including any reengineering of business process if needed according to best practices from industry.
• Coordinate with business users for routinely updating the SOP (Standard Operating Procedures) according to current business process in operational.
• Provide proper documentation for business process improvement.
• Management Support Activities:
o Provide Report to direct Supervisor.
o Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
o Perform activities related to Quality Management System.
o Perform additional tasks related to key responsibilities as required by Direct Supervisor.

Education Requirement: • Minimum Bachelor Degree (S1) in Computer Studies/ Management Studies
Work Exposure/ Experience: • Minimum 2 years working experience
Special Skills : • Have knowledge in design & develop the Standard Operating Procedure (Miro, Visio, Draw.io)

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Based on our belief in God, our passion for education, and our view of a bright future, we are committed to developing the nation and to building a global community through education and technology.

This commitment is reflected in the values of Bina Nusantara, which become the guidance of our actions:

• Striving for excellence. We continuously do our best to achieve high quality results in every aspect of our work.
• Perseverance. We stay calm, focused, never give up, and quickly recover in overcoming challenges.
• Integrity. We are honest, transparent, sincere, and courageous in doing the right thing.
• Respect. We Care for others; we value differences and contributions from every individual
• Innovation. We encourage creative, breakthrough, and sustainable ideas to continuously improve processes in order to achieve better results.
• Teamwork. We believe in the importance of collaborative, effective, and trustful working relationships as one team.