Explore the intersection of AI and human connection at Zoom’s Work Transformation Summit

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Join Zoom on May 25, and explore how AI affects the ways people collaborate and connect in the workspace. Register now!

SINGAPORE – 15 May 2023 – There’s no question — AI is changing the world. As we move into this new era of AI and automation, we must examine the benefits and issues surrounding AI and human connection.

Zoom is thrilled to announce that at the next Work Transformation Summit, we’ll explore how AI affects the ways people collaborate and connect today and in the future.

Ideally, new AI technologies help make workplace interactions more meaningful, streamline processes, and communicate more effectively with coworkers, teams, and customers. But it’s not always a straight line. Today leaders face issues with bias in algorithms, privacy concerns, and how to integrate automation into company culture.

Join us to:
● Hear about Zoom’s approach to generative AI when it comes to customer and employee happiness, with an AI expert’s look at the implications for human connection
● Join a live discussion with a panel of analysts to discuss how to best integrate AI into the customer journey
● Learn how to balance automation and ethics when rolling out AI automation in an organisation and how AI can positively shape company culture

Featured speakers at the event:
● Pascal Bornet (renowned AI & automation thought leader, best-selling author)
● Mahesh Ram (Head of Contact Center & Digital Customer Experience, Zoom)
● Jason Averbook (Senior Partner, Mercer | Leapgen)
● J. P. Gownder, (Vice President and Principal Analyst, Forrester)
● Smita Hashim (Chief Product Officer, Zoom)
● Ricky Kapur (Head of Asia Pacific, Zoom)

The virtual event will be held on May 25, 2023 at 11.30am SGT, with live translation in Korean & Bahasa Indonesia. A separate session, Work Transformation Summit Japan, will be held on May 30, 2023 at 11.30am JST.

About Work Transformation Summit

Work Transformation Summit is a virtual event series that brings together executive learnings and forward-thinking insights from industry leaders and Zoom experts, to drive the conversation on how organisations collaborate, engage customers, deliver on business goals, and maintain employee happiness in the rapidly evolving modern work landscape.

The series previously featured business-critical themes such as using technology to drive growth during the evolving economic climate and building a smart hybrid workspace. On-demand recordings from past events can be found here: https://explore.zoom.us/en/event/wts/work-transformation-summit-library-apac-lp/

About Zoom:

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.

For more information, please contact:
Zoom APAC Marketing at apacevents@zoom.us

This press release was published as it was received from our partner, without any editing from the Tech in Asia team.

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