Customer care software maker Freshdesk tracked the top 100 global brands for a week and found they responded to just 22 percent of the tweets directed at them.
Social media keeps on growing in Asia. Besides the perpetual growth of mainstream sites such as Facebook, up-and-coming startups are also jumping on the bandwagon, aiming to become leaders in their respective markets. With tough competition in the region, social media is becoming a numbers game, driven by compelling new features. At Tech in Asia, we aim to uncover all these goings-on in Asia’s social scene.
After months of litigation, an Indonesian woman is found not guilty of defamation on social media. The verdict challenges a local law that limits free speech.
Momo, the Chinese location-based social network for meeting strangers with similar interests, has backed a new venture in the US – Blupe.
As the world of mobile payments integrates with social media, the lines between communication and commerce will continue to blur.
Thailand government listens in on entire country’s 33 million Line users, says ICT minister (UPDATE: Line denies)
Thailand's ICT Minister said Thai authorities “can monitor all of the nearly 40 million Line messages sent by people in Thailand each day.”
Samsung's ChatOn hit 100 million registered users last year, but it never came close to challenging Viber, Line, WeChat or WhatsApp.
Nice, an up-and-coming Instagram replacement for China, just closed a US$36 million series C round of financing from Tiger Global Fund and Vy Capital.
This US-based startup founded by overseas Chinese aims to solve the "marriage problem" for the millions of other overseas Chinese who want to find a mate from t...
The launch lineup consists of a suite of seen-it-before lookalikes from developers Storm8 and Playtika, including a Candy Crush Saga knockoff, bubble shooter, a...
Momo, the popular dating app turned social network from China, lists on the US markets in a few hours’ time.
Netease, a local internet giant in China, confronted Momo CEO Tang Yan about his alleged misconduct while he worked for Netease, prior to starting the app.
This viral marketing push is taking a page from some Japanese models.
Weitie is a tool for creating articles, promotions, and invitations to be published on WeChat. Here's our English-language tutorial on how to do it.
This location-based dating app for gay men, called Blued, is making noise and gaining attention as one of China’s most interesting new startups.
The concept is simple: build a flirty app for meeting strangers, add alcohol, and you’ve got a recipe for success.
The controversial cyber law has even convicted people who were using private platforms such as Path, BBM, and SMS!
Twitter has about 20 million active users in Indonesia from its global total of nearly a quarter of a billion. Mulia says Twitter is in Indonesia for its huge p...
If you're promoting your WeChat account on Weibo, you'd better stop it. Sina says it may silence and even ban users caught doing that after noon today.