Alibaba’s Cainiao rolls out logistics services for SMEs
Cainiao Network, the logistics arm of Alibaba Group, has rolled out a digital end-to-end ecommerce logistics service for SMEs.

Photo credit: Cainiao Network
The new service includes pickup, warehousing, supply chain, customs clearance, and last-mile delivery. It will also take care of real-time parcel tracking, one-stop after sales services, delivery guarantees, and warranties.
Cainiao has partnered with SaaS platform ShopLazza for a pilot launch of the new service. This integration will allow SMEs to leverage ShopLazza’s enterprise-level logistics system while providing access to Cainiao’s global logistics network. The partnership is seen to increase the SMEs’ overall visibility, productivity, and efficiency, said Cainiao.
See also: Alibaba’s financial health in 5 charts
Editing by Miguel Cordon and Lorenzo Kyle Subido
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