Adopting AI ain’t so easy

IN FOCUS

In today’s newsletter, we look at:

• The issues in adopting AI
• The legacy media firms going after Perplexity

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Hi there,

I was slow to jump on the generative AI bandwagon, but the tech is slowly creeping into my life.

Most nights, while walking my dog, I chat with a bot in French or Mandarin – two languages I’m trying to learn. This is no substitute for human interaction, but I figure that some practice is better than none at all.

When I traveled to Helsinki, Finland’s capital, earlier this month, I also asked ChatGPT to come up with an itinerary for me.

Similarly, many companies are now trying to use AI in their day-to-day operations. This week’s featured story discusses learning points from the experiences of three different firms that have tried to tap into genAI.

While this shift comes with tangible benefits, like raising the tech’s potential for profitability, some challenges remain. Apart from the adoption curve that can be tricky to navigate, employees have to be convinced to use the suggestions provided by AI models.

Meanwhile, in this week’s Hot Take, I delve deeper into the lawsuit filed by Dow Jones (the publisher of The Wall Street Journal) and the New York Post against Google challenger Perplexity.

— Simon

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THE BIG STORY

AI interest is there, but the tech isn’t easy to adopt, firms say

Some complicated functions still require experts to guide firms in setting up AI models.

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THE HOT TAKE

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DEEP READS

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Walk away inspired by disruptive innovations

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