WhiteCoat reports ‘isolated’ misconduct to authorities in Vietnam

Image credit: WhiteCoat
WhiteCoat, a Singapore-headquartered telehealth provider, has acknowledged “an isolated case of employee misconduct” at its health consultation clinic in Hanoi, Vietnam. The company has reported the matter to authorities, it said in a statement shared on April 21.
The statement was issued after the Ho Chi Minh City health department performed a surprise inspection of the facility, reported Saigon Giai Phong.
WhiteCoat works with outsourced laboratories to conduct these tests on behalf of its clients. “We understand that there is no impact to the medical treatment and health of the individuals involved,” it said in its statement.
Founded in Singapore in 2018, WhiteCoat operates in Indonesia, Vietnam, and Malaysia. It has raised over US$30 million in funding. In October 2024, the company announced its acquisition of telemedicine platform Good Doctor Indonesia.
Editing by Miguel Angel Cordon and Lorenzo Kyle Subido
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